Datto incident
Datto Endpoint Backup for PC - Degraded Offsite Capabilities for Cloud Siris use1-dtc-server-328263
Resolved after 7 hours 15 minutes, affecting Backup and Verification and 1 more, on April 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Apr 10, 2026, 07:56 AM UTC
We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-328263' may experience degraded performance, which can result in slower-than-average backup and restore speeds. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Apr 10, 2026, 01:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 03:12 PM UTC
This incident has been resolved.
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