Datto incident
Datto BCDR - RLY Remote Access - Inability to Remotely Access a Subset of Devices
Major Vendor's status page →
Resolved after 22 minutes, on April 14, 2026.
We are continuing to investigate this issue.
Update timeline
- investigating Apr 14, 2026, 01:10 AM UTC
We are aware of a problem where a subset of Datto BCDR devices cannot be accessed remotely through Relay via the UI or CLI, even though affected devices may still be checking in normally. The Kaseya R&D Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com
- investigating Apr 14, 2026, 01:11 AM UTC
We are continuing to investigate this issue.
- resolved Apr 14, 2026, 01:33 AM UTC
This incident has been resolved.
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