Datto incident
Datto Workplace - Inconsistent File Availability in US Region
Major Vendor's status page →
Resolved after 18 hours 24 minutes, affecting US1 and US6 and 1 more, on April 15, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
US1US6US15
Update timeline
- identified Apr 15, 2026, 06:14 PM UTC
We are aware of a problem where Datto Workplace users will experience an issue where files become inaccessible following access, attributed to underlying latency conditions. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Apr 15, 2026, 07:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 12:39 PM UTC
This incident has been resolved.
Your product runs on more than Datto
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services