Datto incident
Kaseya Quote Manager - Intermittent Latency when navigating throughout the platform
Resolved after 2 hours 18 minutes, affecting Web Application, on October 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 01, 2026, 02:41 PM UTC
We are aware of a problem where users can experience extended latency when navigating throughout the Kaseya Quote Manager Platform. The Kaseya Engineering Team are investigating the issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Oct 01, 2026, 02:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2026, 05:00 PM UTC
This incident has been resolved.
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