Datto incident

Service Disruption - VSA 10 - APAC-Hosted-1

Resolved after 2 hours 11 minutes, affecting APAC-Hosted-1, on September 30, 2026.

monitoring Sep 30, 2026, 03:31 PM UTC

We are continuing to monitor for any further issues.

Started
Sep 30, 2026, 02:51 PM UTC
Resolved
Sep 30, 2026, 05:03 PM UTC
Duration
2h 11m
Detected by Pingoru
Sep 30, 2026, 02:51 PM UTC

Affected components

APAC-Hosted-1

Update timeline

  1. investigating Sep 30, 2026, 02:51 PM UTC

    We are currently experiencing service disruption for the below mentioned server, where administrators may be unable to login to UI. Our team is actively working to restore functionality at this time. We apologize for any inconvenience. - Cloud Operations Team

  2. investigating Sep 30, 2026, 02:58 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 30, 2026, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 30, 2026, 03:31 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 30, 2026, 05:03 PM UTC

    This incident has been resolved.

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