Resolved after 7 hours 21 minutes, affecting Portal, on September 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Sep 28, 2026, 04:18 PM UTC
We are aware of a problem where some users are experiencing intermittent sync and access issues within their ConnectBooster portals. The Kaseya Engineering Team have Identified the issue are are working on a fix. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Sep 28, 2026, 10:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2026, 11:39 PM UTC
This incident has been resolved.
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