Datto incident
Datto SaaS Protection - Service disruption for customers hosted on node 'Gbe2-saas-p0-app-2'
Resolved after 1 day, affecting SaaS Protection Backups and SaaS Protection Console Login and 1 more, on May 4, 2026.
The Kaseya R&D team has implemented changes to help address the issue and are monitoring the results closely.
Affected components
Update timeline
- investigating May 04, 2026, 11:52 AM UTC
We are aware of a problem where customers hosted on node 'gbe2-bfyii-327' are experiencing a disruption to their SaaS Protection services. Backups are still operational, but the platform is unable to be accessed. The Kaseya R&D Team is investigating the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring May 04, 2026, 01:07 PM UTC
The Kaseya R&D team has implemented changes to help address the issue and are monitoring the results closely.
- resolved May 05, 2026, 12:19 PM UTC
This incident has been resolved.
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