Datto incident
Datto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impacted
Resolved after 23 hours 19 minutes, affecting Off-Site Synchronization and Recovery and 1 more, on September 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 20, 2026, 01:33 PM UTC
We are aware of a problem where Datto BCDR users associated with Server5465 may experience disruptions affecting offsite synchronization and offsite restore operations. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Sep 20, 2026, 03:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 21, 2026, 12:52 PM UTC
This incident has been resolved.
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