Datto incident
Datto Endpoint Backup for PC - Backup and Restore - Service Disruption for Customers Hosted on Cloud Siris 299242
Resolved after 18 hours 46 minutes, affecting Backup and Recovery, on September 3, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 03, 2026, 07:20 PM UTC
We are aware of a problem where Datto Endpoint Backup for PC users hosted on Cloud Siris 299242 may experience degraded backup and recovery performance.. The Kaseya Engineering Team is investigating the issue and working towards a resolution. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Sep 04, 2026, 12:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2026, 02:06 PM UTC
This incident has been resolved.
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