Cytracom incident

ControlOne site status reporting

Resolved after 6 hours 11 minutes, affecting ControlOne Management Portal, on August 13, 2026.

monitoring Aug 13, 2026, 10:09 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 13, 2026, 08:10 PM UTC
Resolved
Aug 14, 2026, 02:22 AM UTC
Duration
6h 11m
Detected by Pingoru
Aug 13, 2026, 08:10 PM UTC

Affected components

ControlOne Management Portal

Update timeline

  1. investigating Aug 13, 2026, 08:10 PM UTC

    We are currently investigating an issue causing a subset of ControlOne Sites to report an incorrect ISP status in the ControlOne portal. This is a visual problem only and does not impact site connectivity.

  2. identified Aug 13, 2026, 09:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 13, 2026, 10:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 14, 2026, 02:22 AM UTC

    This incident has been resolved.

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