Resolved after 3 hours 14 minutes, affecting Call Completion and BLF Presence, on July 30, 2026.
This incident has been resolved. We have implemented an extra step so the automated config management doesn't trigger outside a declared maintenance window. We apologize for the disruption caused by this.
Affected components
Update timeline
- identified Jul 30, 2026, 06:10 PM UTC
We are investigating an issue impacting inbound and outbound call failures. We we identified an incorrect configuration that caused this issue. We are working on a fix and will update soon.
- monitoring Jul 30, 2026, 06:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2026, 09:25 PM UTC
This incident has been resolved. We have implemented an extra step so the automated config management doesn't trigger outside a declared maintenance window. We apologize for the disruption caused by this.
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