Cytracom incident
ControlOne partial service degradation in the US-SouthCentral (DFW) Region
Minor Vendor's status page →
Resolved after 6 hours 19 minutes, affecting US-SouthCentral (DFW) Region, on July 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
US-SouthCentral (DFW) Region
Update timeline
- investigating Jul 30, 2026, 03:36 PM UTC
We have identified an issue causing a partial service degradation for a subset of customers in the US-SouthCentral ControlOne region. ControlOne Bridges may experience intermittent connectivity ControlOne Agents may experience intermittent connectivity or "Retrying" status
- monitoring Jul 30, 2026, 04:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2026, 09:55 PM UTC
This incident has been resolved.
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