Resolved after 49 minutes, on October 17, 2025.
A fix has been implemented and we are monitoring the results. All ControlOne Agents that were unable to connect previously are now connected.
Update timeline
- investigating Oct 17, 2025, 07:23 AM UTC
We are investigating internal alerts of some ControlOne Agents being unable to initiate a connection
- monitoring Oct 17, 2025, 07:30 AM UTC
A fix has been implemented and we are monitoring the results. All ControlOne Agents that were unable to connect previously are now connected.
- resolved Oct 17, 2025, 08:12 AM UTC
This incident has been resolved.
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