Cytracom incident
Intermittent issues with Client Applications access to Voicemail
Minor Vendor's status page →
Resolved after 8 hours 32 minutes, affecting Desktop and Cytracom iOS and 1 more, on November 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
DesktopCytracom iOSVoicemailCytracom Android
Update timeline
- investigating Nov 12, 2025, 05:10 PM UTC
Cytracom Engineering has identified an issue impairing voicemail from Client Applications services for a subset of our customers. We are investigating the root cause and working to a full resolution. As updates become available, they will be posted here.
- monitoring Nov 12, 2025, 10:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 13, 2025, 01:42 AM UTC
This incident has been resolved.
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