Cytracom incident
ControlOne partial outage in the US-SouthEast ATL Region
Major Vendor's status page →
Resolved after 1 hour 33 minutes, affecting US-SouthEast (ATL) Region, on December 10, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
US-SouthEast (ATL) Region
Update timeline
- investigating Dec 10, 2025, 03:03 PM UTC
We have identified an issue causing a service outage for a subset of customers in the US-Southeast ControlOne region. ControlOne Bridges may experience intermittent connectivity. ControlOne Agents may experience intermittent connectivity or "Retrying" status.
- identified Dec 10, 2025, 03:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 10, 2025, 03:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 10, 2025, 04:37 PM UTC
This incident has been resolved.
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