Cytracom incident
UCaaS: Inbound Call Failures Impacting Subset of Customers
Major Vendor's status page →
Resolved after 1 hour 44 minutes, affecting Call Completion, on March 3, 2026.
We are continuing to monitor for any further issues.
Affected components
Call Completion
Update timeline
- investigating Mar 03, 2026, 02:37 PM UTC
We are currently investigating a higher number of inbound call failures that may impact subset our customers.
- investigating Mar 03, 2026, 02:38 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 03, 2026, 03:04 PM UTC
We identified an issue with our connecting carrier affecting inbound calls. The carrier has deployed a fix, and inbound calls are now functioning normally.
- monitoring Mar 03, 2026, 03:17 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 03, 2026, 04:21 PM UTC
All inbound calls are working.
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