Cytracom incident

UCaaS: Partial Inbound Call Failure

Resolved after 53 minutes, affecting Call Completion, on March 20, 2026.

resolved Mar 20, 2026, 02:53 PM UTC

This issue has been resolved. A fix was implemented for the call routing node failure, and inbound and outbound call completion are now functioning correctly.

Started
Mar 20, 2026, 01:59 PM UTC
Resolved
Mar 20, 2026, 02:53 PM UTC
Duration
53m
Detected by Pingoru
Mar 20, 2026, 01:59 PM UTC

Affected components

Call Completion

Update timeline

  1. investigating Mar 20, 2026, 01:59 PM UTC

    We are experiencing partial inbound/outbound call failures. We are currently investigating.

  2. monitoring Mar 20, 2026, 02:35 PM UTC

    A fix has been implemented for the call routing node failure. Inbound and outbound call completion are now functioning correctly.

  3. resolved Mar 20, 2026, 02:53 PM UTC

    This issue has been resolved. A fix was implemented for the call routing node failure, and inbound and outbound call completion are now functioning correctly.

Your product runs on more than Cytracom

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →