Cytracom incident

UCaaS: Desktop App

Resolved after 4 hours 51 minutes, affecting Call Completion and Desktop, on April 7, 2026.

monitoring Apr 07, 2026, 04:22 PM UTC

We are continuing to monitor for any further issues.

Started
Apr 07, 2026, 04:22 PM UTC
Resolved
Apr 07, 2026, 09:13 PM UTC
Duration
4h 51m
Detected by Pingoru
Apr 07, 2026, 04:22 PM UTC

Affected components

Call CompletionDesktop

Update timeline

  1. monitoring Apr 07, 2026, 04:22 PM UTC

    Some customers reported issues with inbound and outbound calls on the Desktop App. Affected users were advised to log out and log back in to resolve the issue.

  2. monitoring Apr 07, 2026, 04:22 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Apr 07, 2026, 09:13 PM UTC

    This incident has been resolved.

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