Resolved after 3 hours 53 minutes, affecting Call Completion, on April 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Call Completion
Update timeline
- investigating Apr 17, 2026, 10:51 PM UTC
Cytracom Engineering has identified an issue impairing outbound calls for a subset of our customers. We are investigating the root cause and working towards a full resolution. As updates become available, they will be posted here.
- monitoring Apr 18, 2026, 12:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 18, 2026, 02:45 AM UTC
This incident has been resolved.
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