Conga Contracts incident
Investigating Issue Impacting Conga Platform Authentication
Resolved after 5 hours 52 minutes, affecting Login & Authentication - NA and Login & Authentication - EU and 1 more, on October 29, 2026.
The issue impacting Conga Login in the all regions has been fully resolved and all affected systems have returned to normal operation.
Affected components
Update timeline
- investigating Oct 29, 2026, 03:08 PM UTC
We are currently investigating reports of login failures affecting Conga Platform Login within the EU region. Customers may experience inability to access Platform products and features using Conga login. We will provide further updates as they are available.
- identified Oct 29, 2026, 04:00 PM UTC
We've identified the root cause of the issue impacting Conga login to be an upstream degredation from Microsoft Entra email delivery. Our engineering teams are actively monitoring the service health from Microsoft. Customers may continue to experience inability to use Conga login as a method to access platform features.
- identified Oct 29, 2026, 05:22 PM UTC
We're continuing to monitor the upstream service impact from Microsoft. They've identified the root cause and continue to evaluate recovery options.
- investigating Oct 29, 2026, 08:19 PM UTC
We're continuing to monitor the upstream service impact from Microsoft. They have not provided an ETA, but continue to work towards a resolution.
- resolved Oct 29, 2026, 10:57 PM UTC
The issue impacting Conga Login in the all regions has been fully resolved and all affected systems have returned to normal operation.
Your product runs on more than Conga Contracts
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services