Is Conga Contracts down?

We investigated and resolved reports of delays affecting document merges in EU that occured between 1:45 PM and 2:40 PM UTC. Some customers in the EU region experienced delays or failures when generating document merges. The issue was caused by reduced processing capacity during a period of high demand. Capacity has been restored and service is operating normally. We are implementing changes to prevent a recurrence.

We are currently investigating issues with failure affecting Platform Login, Composer, XAuthor within the NA Region Customers may experience a failed login. We will provide further updates as they are available.

We are currently investigating issues with failure affecting Platform Login, Composer, CPQ, CLM, XAuthor within the NA Region Customers may experience a failed login. We will provide further updates as they are available.

We are currently investigating issues with failure affecting Platform Login, Composer, CPQ, CLM, XAuthor within the NA Region Customers may experience a failed authentication or access to products and services. Composer Batch and Trigger are not impacted do moved them to operational. We will provide further updates as they are available.

Platform Login issue has been identified and fixed and this is causing our products to checks to start to pass. Changing to Partial outage while it catches up processing of jobs. We will provide further updates as they are available.

The issue impacting Platform Login and Composer in the NA region(s) has been fully resolved and all affected systems have returned to normal operation.

We are currently investigating reports of Investigating Issue Impacting email functionality on Conga Platform. Customers may experience intermittent errors involving email functionalities. We will provide further updates as they are available.

A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Email functionality on Conga Platform should now be accessible and functioning normally.

The issue impacting email functionality has been fully resolved and all affected systems have returned to normal operation.

We are currently investigating reports of degraded performance affecting Conga Contracts within the NA region. Customers may experience intermittent errors and slow performance. We will provide further updates as they are available.

We are continuing to investigate this issue.

We have identified resource constraints that are contributing to the performance issues. To address these findings, we are implementing additional improvements as part of an upcoming release. Our teams remain actively engaged in monitoring the environment and working to improve performance and stability. This remains our team's top priority, and we will continue to provide updates as more information becomes available.

Our teams continue to actively work on addressing the identified resource constraints and implementing improvements to enhance performance and stability. The environment remains under close monitoring while these efforts are ongoing. This remains a top priority, and we will provide further updates as progress is made.

Our teams are making steady progress in addressing the resource constraints and improving overall performance. We continue to closely monitor the environment while the remaining improvements are being worked through. We will share further updates as the work continues.

A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Services should now be accessible and functioning normally.

A fix has been implemented, and our systems continue to recover. We are seeing overall improvements in performance and stability, and services should be accessible and functioning normally for most customers. While the situation has improved, some customers may still experience intermittent issues. Our teams are continuing to closely monitor system performance and stability and are actively working to address any remaining impacts. This remains our team's top priority, and we will continue to provide updates as more information becomes available.

We continue to monitor system performance and stability and are seeing continued improvement. Some customers may still experience intermittent issues, and our engineering teams remain actively engaged in monitoring the environment and addressing any remaining impacts. We will continue to provide updates as more information becomes available.

The issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 2 days. We appreciate your patience and understanding while we worked to resolve this issue.

We are currently investigating an issue affecting authentication for customers using Conga IDP as their login method. At this time, the impact is limited to Conga IDP authentication. Other supported authentication methods remain operational. Our engineering teams are actively monitoring an ongoing Azure service issue in the West US region that may be contributing to this behavior and are working to minimize customer impact. We will continue to provide updates as more information becomes available. Microsoft Azure Status: https://azure.status.microsoft/en-us/status

We continue to monitor an ongoing Azure service incident affecting the West US region. The impact remains limited to customers using Conga IDP as their authentication method. Other supported login methods continue to operate normally. Microsoft has identified the likely cause of the Azure service disruption and is actively deploying mitigation actions. We are closely monitoring recovery alongside Azure and will continue to provide updates as service restoration progresses. Microsoft Azure Status: https://azure.status.microsoft/en-us/status

The issue affecting Conga IDP authentication has been resolved. Microsoft has completed mitigation of the Azure service disruption affecting the West US region, and our monitoring indicates that Conga IDP authentication has returned to normal operation.