Commvault incident

Service Advisory: AWS Dataplane Impact

Resolved after 6 hours 36 minutes, affecting North Central US and West US and 1 more, on November 19, 2025.

investigating Nov 19, 2025, 03:27 PM UTC

We are currently experiencing intermittent disruptions with our AWS dataplane, which may affect backup performance. Our team is actively working with AWS to resolve the issue as quickly as possible. We’ll continue to monitor the situation and share updates as soon as they are available. Thank you for your patience and understanding.

Started
Nov 19, 2025, 03:27 PM UTC
Resolved
Nov 19, 2025, 10:03 PM UTC
Duration
6h 36m
Detected by Pingoru
Nov 19, 2025, 03:27 PM UTC

Affected components

North Central USWest USEast US2Canada CentralEast USFrance Central

Update timeline

  1. investigating Nov 19, 2025, 03:27 PM UTC

    We are currently experiencing intermittent disruptions with our AWS dataplane, which may affect backup performance. Our team is actively working with AWS to resolve the issue as quickly as possible. We’ll continue to monitor the situation and share updates as soon as they are available. Thank you for your patience and understanding.

  2. resolved Nov 19, 2025, 10:03 PM UTC

    This incident has been resolved.

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