Commvault incident

Command Center Performance

Resolved after 23 days 1 hour, affecting East US2, on August 25, 2026.

identified Aug 25, 2026, 03:55 PM UTC

We have identified the cause of the Command Center performance issues and are actively working to implement corrective measures. Customers may continue to experience intermittent slowness while remediation efforts are underway. We will provide additional updates as progress is made toward full service restoration.

Started
Aug 25, 2026, 02:06 PM UTC
Resolved
Sep 17, 2026, 03:06 PM UTC
Duration
23d 1h
Detected by Pingoru
Aug 25, 2026, 02:06 PM UTC

Affected components

East US2

Update timeline

  1. investigating Aug 25, 2026, 02:06 PM UTC

    We are investigating an issue affecting Command Center login. Some customers may experience slower-than-normal login times when accessing the service. Our team is actively working to identify the cause and restore normal performance. We will provide an update as more information becomes available.

  2. identified Aug 25, 2026, 03:55 PM UTC

    We have identified the cause of the Command Center performance issues and are actively working to implement corrective measures. Customers may continue to experience intermittent slowness while remediation efforts are underway. We will provide additional updates as progress is made toward full service restoration.

  3. resolved Sep 17, 2026, 03:06 PM UTC

    This incident has been resolved.

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