Commvault incident

Onedrive Backup Discrepancies

Resolved after 5 days 3 hours, affecting East US2 and France Central and 1 more, on September 17, 2026.

investigating Sep 17, 2026, 03:07 PM UTC

We are aware of an issue affecting Microsoft OneDrive backup operations, resulting in an increased number of failed backup items for some customers. Our engineering team is actively investigating the issue and working to determine the root cause. We will continue to provide updates as we learn more.

Started
Sep 17, 2026, 03:07 PM UTC
Resolved
Sep 22, 2026, 06:23 PM UTC
Duration
5d 3h
Detected by Pingoru
Sep 17, 2026, 03:07 PM UTC

Affected components

East US2France CentralCanada Central

Update timeline

  1. investigating Sep 17, 2026, 03:07 PM UTC

    We are aware of an issue affecting Microsoft OneDrive backup operations, resulting in an increased number of failed backup items for some customers. Our engineering team is actively investigating the issue and working to determine the root cause. We will continue to provide updates as we learn more.

  2. resolved Sep 22, 2026, 06:23 PM UTC

    This incident has been resolved.

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