Resolved after 2 days 17 hours, affecting East US2 and France Central and 1 more, on March 20, 2025.
The issue that we identified and addressed late last week has been resolved. We apologize for any inconvenience.
Affected components
Update timeline
- identified Mar 20, 2025, 08:36 PM UTC
We have identified a potential issue causing M365 backup health to be lower. We will be conducting emergency maintenance today at 7:00 PM EST to help correct this. Impact: • The maintenance window is expected to last approximately 5 minutes. • During this time, backup jobs will be temporarily paused. • Jobs will automatically resume once maintenance is complete. We apologize for any inconvenience and appreciate your patience as we work to ensure optimal service reliability.
- identified Mar 21, 2025, 12:09 AM UTC
We haven't started our maintenance yet and anticipate it will happen within the next 60-90 minutes.
- monitoring Mar 21, 2025, 03:58 AM UTC
A potential fix has been implemented approximately 2 hours ago. We are continuing to monitor the progress.
- resolved Mar 23, 2025, 02:01 PM UTC
The issue that we identified and addressed late last week has been resolved. We apologize for any inconvenience.
Your product runs on more than Commvault
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services