Resolved after 1 day, on May 22, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 22, 2025, 02:32 PM UTC
We are aware of an issue where automatic backup schedules are intermittently failing to initiate new backups. Our team is actively investigating the root cause and working diligently to resolve this as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.
- investigating May 22, 2025, 02:35 PM UTC
We are continuing to investigate this issue.
- identified May 22, 2025, 03:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 22, 2025, 05:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2025, 02:41 PM UTC
This incident has been resolved.
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