CM.com incident

Mobile Service Cloud - Analytics portal out of date

Resolved after 1 day 18 hours, affecting Reporting, on July 14, 2026.

identified Jul 14, 2026, 11:18 AM UTC

Due to import failures, the Mobile Service Cloud data has not been refreshed today, meaning it will only show data up to the day before yesterday. The problem should be resolved around 07:00 UTC tomorrow

Started
Jul 14, 2026, 11:18 AM UTC
Resolved
Jul 16, 2026, 06:04 AM UTC
Duration
1d 18h
Detected by Pingoru
Jul 14, 2026, 11:18 AM UTC

Affected components

Reporting

Update timeline

  1. identified Jul 14, 2026, 11:18 AM UTC

    Due to import failures, the Mobile Service Cloud data has not been refreshed today, meaning it will only show data up to the day before yesterday. The problem should be resolved around 07:00 UTC tomorrow

  2. resolved Jul 16, 2026, 06:04 AM UTC

    This incident has been resolved.

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