CM.com incident

Agent Inbox - delay in processing of tasks

Resolved after 4 hours 5 minutes, affecting Agent Inbox, on July 8, 2026.

monitoring Jul 08, 2026, 01:50 PM UTC

We experienced some delays in the processing of tasks. The cause has been identified and fixed. All queued tasks have been processed and traffic is up to date again. We continue to monitor the traffic.

Started
Jul 08, 2026, 01:50 PM UTC
Resolved
Jul 08, 2026, 05:56 PM UTC
Duration
4h 5m
Detected by Pingoru
Jul 08, 2026, 01:50 PM UTC

Affected components

Agent Inbox

Update timeline

  1. monitoring Jul 08, 2026, 01:50 PM UTC

    We experienced some delays in the processing of tasks. The cause has been identified and fixed. All queued tasks have been processed and traffic is up to date again. We continue to monitor the traffic.

  2. resolved Jul 08, 2026, 05:56 PM UTC

    This incident has been resolved.

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