CM.com incident

Scheduled maintenance General Admission / NXTGN

Resolved on March 24, 2026.

monitoring Mar 24, 2026, 02:30 AM UTC

Mar 24, 03:30 CET Completed - The scheduled maintenance has been completed. Mar 24, 00:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 17, 21:50 CET Scheduled - We will be performing maintenance to our General Admission / Ticketing NXTGN platform. This maintenance will improve the ticketing platform experience and finalize the migration from the old ticketing app towards the new NXTGN platform. Our services will be fully unreachable during this time. Impacted services are: - NXTGN dashboard - NXTGN shop (sales.ticketing.cm.com) - Ticket download and personalization - CM Ticket scan app (Entrance Management is not impacted)

Started
Mar 24, 2026, 02:30 AM UTC
Resolved
Mar 24, 2026, 02:30 AM UTC
Duration
–
Detected by Pingoru
Mar 24, 2026, 02:30 AM UTC

Update timeline

  1. monitoring Mar 24, 2026, 02:30 AM UTC

    Mar 24, 03:30 CET Completed - The scheduled maintenance has been completed. Mar 24, 00:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 17, 21:50 CET Scheduled - We will be performing maintenance to our General Admission / Ticketing NXTGN platform. This maintenance will improve the ticketing platform experience and finalize the migration from the old ticketing app towards the new NXTGN platform. Our services will be fully unreachable during this time. Impacted services are: - NXTGN dashboard - NXTGN shop (sales.ticketing.cm.com) - Ticket download and personalization - CM Ticket scan app (Entrance Management is not impacted)

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