Resolved on April 17, 2026.
Apr 17, 17:12 CEST Resolved - This incident has been resolved. Apr 17, 16:30 CEST Monitoring - A fix has been implemented and we are monitoring the results. Apr 17, 16:23 CEST Investigating - We are currently working to resolve a database outage on our ticketing platform. Due to this issue it is no longer possible to purchase Seated Tickets or to access any of the dashboards. Scanning tickets should still work.
Update timeline
- monitoring Apr 17, 2026, 03:12 PM UTC
Apr 17, 17:12 CEST Resolved - This incident has been resolved. Apr 17, 16:30 CEST Monitoring - A fix has been implemented and we are monitoring the results. Apr 17, 16:23 CEST Investigating - We are currently working to resolve a database outage on our ticketing platform. Due to this issue it is no longer possible to purchase Seated Tickets or to access any of the dashboards. Scanning tickets should still work.
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