Resolved after 1 hour 7 minutes, affecting WhatsApp Business, on January 20, 2026.
We are investigating an issue with incoming media (images/video) messages on WhatsApp.
Affected components
WhatsApp Business
Update timeline
- investigating Jan 20, 2026, 03:32 PM UTC
We are investigating an issue with incoming media (images/video) messages on WhatsApp.
- resolved Jan 20, 2026, 04:40 PM UTC
This incident has been resolved.
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