Resolved after 1 hour 50 minutes, affecting Payments and Payments and 1 more, on August 3, 2026.
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Affected components
Update timeline
- monitoring Aug 03, 2026, 01:54 PM UTC
From approximately 8:00 AM EDT to 8:20 AM EDT CivicPlus Payments experienced a performance degradation due to an outage with an upstream provider. A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Aug 03, 2026, 03:44 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Your product runs on more than CivicPlus
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services