CivicPlus incident

Brief service disruption for a subset of customers

Resolved after 5 hours 25 minutes, affecting Login and Login and 1 more, on July 27, 2026.

resolved Jul 27, 2026, 06:21 PM UTC

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Started
Jul 27, 2026, 12:56 PM UTC
Resolved
Jul 27, 2026, 06:21 PM UTC
Duration
5h 25m
Detected by Pingoru
Jul 27, 2026, 12:56 PM UTC

Affected components

LoginLoginLoginLoginLoginLoginLoginLoginLoginLogin

Update timeline

  1. monitoring Jul 27, 2026, 12:56 PM UTC

    We experienced a brief service disruption that affected a subset of customers. Services have been restored and are currently available. We are continuing to closely monitor system performance to ensure stability and will provide additional updates here as more information becomes available.

  2. resolved Jul 27, 2026, 06:21 PM UTC

    This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

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