Service Disruptions for Recreation Management

Update timeline

1. investigating Jun 12, 2026, 05:12 PM UTC

   We are currently investigating an issue affecting Recreation Management. Users may experience intermittent system slowness or timeouts. We will provide an update within 30 minutes or sooner if additional information becomes available.

2. investigating Jun 12, 2026, 05:42 PM UTC

   Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.

3. identified Jun 12, 2026, 05:49 PM UTC

   We have identified the cause of the issue affecting Recreation Management and are actively working on a resolution. Users may continue to experience system slowness until mitigation is complete. We will provide another update within 30 minutes.

4. identified Jun 12, 2026, 05:57 PM UTC

   Catalog Notifications: https://www.civicplus.help/recreation-management/docs/create-a-notification-for-a-catalog have been temporarily disabled while we continue to investigate this issue. Any active Catalog Notifications, as well as any newly created Notifications, will be visible once a full resolution is in place. We will provide another update as more information becomes available.

5. monitoring Jun 12, 2026, 08:01 PM UTC

   Catalog Notifications: https://www.civicplus.help/recreation-management/docs/create-a-notification-for-a-catalog functionality has been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.

6. resolved Jun 12, 2026, 09:34 PM UTC

   This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.