Resolved after 6 hours 57 minutes, affecting Login and Login and 1 more, on June 5, 2026.
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Affected components
Update timeline
- investigating Jun 05, 2026, 06:33 PM UTC
We are currently investigating an issue affecting record search. Users may experience problems searching for social media records. We will provide an update once additional information becomes available.
- identified Jun 05, 2026, 06:54 PM UTC
We have identified the cause of the issue affecting record search and are actively working on a resolution. Users may continue to experience problems searching for social media records until mitigation is complete. We will provide another update within the next 30 minutes.
- monitoring Jun 05, 2026, 06:56 PM UTC
We have identified the cause of the issue affecting record search, issued a fix, and are monitoring the situation for continued search impact.
- resolved Jun 05, 2026, 08:15 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
- monitoring Jun 06, 2026, 12:54 AM UTC
We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Jun 06, 2026, 01:31 AM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
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