CivicPlus incident

Intermittent System Issues with Recreation Management

Resolved after 22 hours 8 minutes, affecting Payments and Login and 1 more, on June 1, 2026.

resolved Jun 02, 2026, 07:35 PM UTC

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Started
Jun 01, 2026, 09:27 PM UTC
Resolved
Jun 02, 2026, 07:35 PM UTC
Duration
22h 8m
Detected by Pingoru
Jun 01, 2026, 09:27 PM UTC

Affected components

PaymentsLoginLoginPaymentsLoginPayments

Update timeline

  1. investigating Jun 01, 2026, 09:27 PM UTC

    We are currently investigating an issue affecting Recreation Management. Users may experience system timeouts or slow loading. We will provide an update within 15 minutes or sooner if additional information becomes available.

  2. monitoring Jun 01, 2026, 09:31 PM UTC

    A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.

  3. resolved Jun 02, 2026, 07:35 PM UTC

    This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

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