CivicPlus incident
Users experiencing difficulty generating Agenda packets
Resolved after 3 days 22 hours, affecting Login and Login and 1 more, on May 29, 2026.
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Affected components
Update timeline
- identified May 29, 2026, 03:22 PM UTC
We are currently experiencing an issue affecting the ability to generate agenda packets. Our team has identified the cause of the issue and will provide a fix with our scheduled release on 5/31/2026. If you require urgent assistance with the generation of a packet, please contact support and they can assist.
- monitoring Jun 01, 2026, 02:08 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Jun 02, 2026, 01:48 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
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