CivicPlus incident

Paginated Reports Not Loading

Resolved after 47 minutes, affecting Login and Login and 1 more, on May 26, 2026.

resolved May 26, 2026, 03:23 PM UTC

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Started
May 26, 2026, 02:36 PM UTC
Resolved
May 26, 2026, 03:23 PM UTC
Duration
47m
Detected by Pingoru
May 26, 2026, 02:36 PM UTC

Affected components

LoginLoginLogin

Update timeline

  1. investigating May 26, 2026, 02:36 PM UTC

    We are currently investigating an issue affecting paginated reports within the software. Users may be unable to access reports. We will provide an update when additional information becomes available.

  2. monitoring May 26, 2026, 03:08 PM UTC

    A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.

  3. resolved May 26, 2026, 03:23 PM UTC

    This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

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