Check Point incident

Reach my Device access failures

Resolved on June 1, 2026.

resolved Jun 01, 2026, 10:58 AM UTC

Users were unable to access Spark gateways through the service. The issue was caused by recent infrastructure changes that unintentionally impacted RMD access, resulting in valid access requests being rejected. The issue was resolved at 04:25 AM UTC.

Started
Jun 01, 2026, 01:00 AM UTC
Resolved
Jun 01, 2026, 01:00 AM UTC
Duration
–
Detected by Pingoru
Jun 01, 2026, 01:00 AM UTC

Update timeline

  1. resolved Jun 01, 2026, 10:58 AM UTC

    Users were unable to access Spark gateways through the service. The issue was caused by recent infrastructure changes that unintentionally impacted RMD access, resulting in valid access requests being rejected. The issue was resolved at 04:25 AM UTC.

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