Resolved after 2 hours 26 minutes, affecting Israel, on August 25, 2026.
This incident has been resolved. The IL-1 Data Center is now fully operational, and all affected gateways have been restored to normal function.
Affected components
Update timeline
- investigating Aug 25, 2026, 08:19 AM UTC
We are getting increased reports from customers unable to connect to gateways located in Israel-1 Data Center We are investigating the issue further and will provide an update shortly.
- monitoring Aug 25, 2026, 08:42 AM UTC
The primary ISP in the IL-1 DC (Bezeq) lost connectivity We failed over to the secondary ISP and connectivity to IL-1 resumed We are investigating the connectivity loss with Bezeq
- identified Aug 25, 2026, 09:05 AM UTC
Some gateways remain hung after the unexpected ISP failure We are looking into those specifically
- identified Aug 25, 2026, 09:31 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 25, 2026, 10:06 AM UTC
A fix have been implemented we are monitoring the results
- resolved Aug 25, 2026, 10:46 AM UTC
This incident has been resolved. The IL-1 Data Center is now fully operational, and all affected gateways have been restored to normal function.
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