Check Point incident

SD-WAN Partial Outage - AWS US-EAST-1 Region Issue impacting the SD-WAN service

Resolved after 2 hours, affecting Check Point SD-WAN - US Region, on October 20, 2025.

identified Oct 20, 2025, 10:27 AM UTC

Following AWS us-east-1 region outage, SD-WAN VPN overlay connectivity may be affected in case of IP address changes on GWs / adding new VPN peers. SD-WAN ability to apply policy changes and monitor from cloud application may be also affected.

Started: Oct 20, 2025, 10:07 AM UTC
Resolved: Oct 20, 2025, 12:07 PM UTC
Duration: 2h
Detected by Pingoru: Oct 20, 2025, 10:07 AM UTC

Affected components

Check Point SD-WAN - US Region

Update timeline

identified Oct 20, 2025, 10:07 AM UTC

* SD-WAN application policy changes can't be deployed on gateways * SD-WAN monitoring is not available * SD-WAN VPN overlay: -- Dynamic IP ISP changes are not propagated -- New VPN peer will not join SD-WAN overlay
monitoring Oct 20, 2025, 10:20 AM UTC

A fix has been implemented and we are monitoring the results.
monitoring Oct 20, 2025, 10:26 AM UTC

Following AWS us-east-1 region outage, SD-WAN VPN overlay connectivity may be affected in case of IP address changes on GWs / adding new VPN peers. SD-WAN ability to apply policy changes and monitor from cloud application may be also affected.
identified Oct 20, 2025, 10:27 AM UTC

Following AWS us-east-1 region outage, SD-WAN VPN overlay connectivity may be affected in case of IP address changes on GWs / adding new VPN peers. SD-WAN ability to apply policy changes and monitor from cloud application may be also affected.
resolved Oct 20, 2025, 12:07 PM UTC

This incident has been resolved.

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