Check Point incident

Infinity Portal: SMS messages outage (All regions)

Resolved after 4 hours 22 minutes, affecting Check Point Portal EU Region and Check Point Portal US Region and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 11:49 AM UTC

We are continuing to monitor for any further issues.

Started: Oct 20, 2025, 08:22 AM UTC
Resolved: Oct 20, 2025, 12:44 PM UTC
Duration: 4h 22m
Detected by Pingoru: Oct 20, 2025, 08:22 AM UTC

Affected components

Check Point Portal EU RegionCheck Point Portal US RegionCheck Point Portal AU RegionCheck Point Portal Canada RegionCheck Point Portal UAE RegionCheck Point Portal UK RegionCheck Point Portal India Region

Update timeline

monitoring Oct 20, 2025, 08:22 AM UTC

Due to AWS outage in us-east-1, all Infinity Portal resources stored in US are not available. This affects all US based users.
monitoring Oct 20, 2025, 10:07 AM UTC

We are continuing to monitor for any further issues.
monitoring Oct 20, 2025, 11:48 AM UTC

We are continuing to monitor for any further issues.
monitoring Oct 20, 2025, 11:49 AM UTC

We are continuing to monitor for any further issues.
resolved Oct 20, 2025, 12:44 PM UTC

This incident has been resolved.

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