Check Point incident

S1C US environments may experience slowness and latency

Resolved after 14 hours 9 minutes, affecting Check Point Smart-1 Cloud Security Management – US Region, on October 20, 2025.

monitoring Oct 20, 2025, 09:24 PM UTC

Global resources shortage and issues of the public cloud vendor resolved, We are recovering Environments Security logs data and monitoring the status

Started
Oct 20, 2025, 03:38 PM UTC
Resolved
Oct 21, 2025, 05:48 AM UTC
Duration
14h 9m
Detected by Pingoru
Oct 20, 2025, 03:38 PM UTC

Affected components

Check Point Smart-1 Cloud Security Management – US Region

Update timeline

  1. identified Oct 20, 2025, 03:38 PM UTC

    Smart-1 Cloud Customers on the US data residency may experience slowness, latency in logs presentation, all evolves from a global resources shortage and issues on a public cloud vendor.

  2. monitoring Oct 20, 2025, 09:24 PM UTC

    Global resources shortage and issues of the public cloud vendor resolved, We are recovering Environments Security logs data and monitoring the status

  3. resolved Oct 21, 2025, 06:48 AM UTC

    Environments Security logs were fully recovered

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