Check Point incident

User Center & Support Center outage

Resolved after 18 minutes, affecting UserCenter / PMAP and Support Center, on November 10, 2025.

investigating Nov 10, 2025, 08:35 AM UTC

We’re currently investigating an issue affecting access to the User Center & Support Center. Our teams are working on a fix - we’ll update as soon as it’s resolved.

Started
Nov 10, 2025, 08:35 AM UTC
Resolved
Nov 10, 2025, 08:53 AM UTC
Duration
18m
Detected by Pingoru
Nov 10, 2025, 08:35 AM UTC

Affected components

UserCenter / PMAPSupport Center

Update timeline

  1. investigating Nov 10, 2025, 08:35 AM UTC

    We’re currently investigating an issue affecting access to the User Center & Support Center. Our teams are working on a fix - we’ll update as soon as it’s resolved.

  2. resolved Nov 10, 2025, 08:53 AM UTC

    This incident has been resolved.

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