Chase UK incident

Payments aren't working right now

Resolved after 3 hours 42 minutes, affecting Paying money in and Sending money out, on April 12, 2026.

investigating Apr 12, 2026, 11:50 AM UTC

We have a problem with some of our systems at the moment. You can still move money between your accounts. Your card works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

Started
Apr 12, 2026, 11:50 AM UTC
Resolved
Apr 12, 2026, 03:33 PM UTC
Duration
3h 42m
Detected by Pingoru
Apr 12, 2026, 11:50 AM UTC

Affected components

Paying money inSending money out

Update timeline

  1. investigating Apr 12, 2026, 11:50 AM UTC

    We have a problem with some of our systems at the moment. You can still move money between your accounts. Your card works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

  2. resolved Apr 12, 2026, 03:33 PM UTC

    This incident has been resolved.

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