Chase UK incident

Trouble with your card

Resolved after 1 hour 39 minutes, affecting Using your card, on October 8, 2026.

investigating Oct 08, 2026, 12:05 AM UTC

We are continuing to investigate this issue.

Started
Oct 08, 2026, 12:05 AM UTC
Resolved
Oct 08, 2026, 01:44 AM UTC
Duration
1h 39m
Detected by Pingoru
Oct 08, 2026, 12:05 AM UTC

Affected components

Using your card

Update timeline

  1. investigating Oct 08, 2026, 12:05 AM UTC

    A problem with our systems means that you may have trouble seeing your card details in the app right now. This may affect online payments, as your card name, number, expiry date and security code won't be visible for now. You may also have trouble with some online card transactions. You can still use your card in-store. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.

  2. investigating Oct 08, 2026, 12:05 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 08, 2026, 01:44 AM UTC

    This incident has been resolved.

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