Chase UK incident

Text message about account balances

Resolved after 3 hours 45 minutes, on November 7, 2024.

investigating Nov 07, 2024, 05:36 PM UTC

We have a problem with one of our systems at the moment. It means that a text message went out from us earlier today about account balances. If you received this message in error, please ignore it. We're sorry for any confusion this caused.

Started
Nov 07, 2024, 05:36 PM UTC
Resolved
Nov 07, 2024, 09:22 PM UTC
Duration
3h 45m
Detected by Pingoru
Nov 07, 2024, 05:36 PM UTC

Update timeline

  1. investigating Nov 07, 2024, 05:36 PM UTC

    We have a problem with one of our systems at the moment. It means that a text message went out from us earlier today about account balances. If you received this message in error, please ignore it. We're sorry for any confusion this caused.

  2. resolved Nov 07, 2024, 09:22 PM UTC

    This incident has been resolved.

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