Chase UK incident

Trouble with some payments

Resolved after 5 hours 32 minutes, affecting Paying money in and Sending money out, on February 28, 2025.

identified Feb 28, 2025, 02:50 PM UTC

We are continuing to work on a fix for this issue.

Started
Feb 28, 2025, 09:25 AM UTC
Resolved
Feb 28, 2025, 02:57 PM UTC
Duration
5h 32m
Detected by Pingoru
Feb 28, 2025, 09:25 AM UTC

Affected components

Paying money inSending money out

Update timeline

  1. identified Feb 28, 2025, 09:25 AM UTC

    We're aware of an issue with some other UK banks at the moment. It means that payments to and from these banks aren't being made as normal. If you've tried to make a payment today, please don't try it again until the issue is resolved. If you notice anything wrong with your payments, please check the other bank's website for more information.

  2. identified Feb 28, 2025, 10:01 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Feb 28, 2025, 02:39 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Feb 28, 2025, 02:50 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Feb 28, 2025, 02:57 PM UTC

    This incident has been resolved.

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