Resolved after 5 hours 15 minutes, affecting Seeing balances and activity, on March 4, 2025.
We've identified an issue with some merchants where their transactions are clearing later than usual. It means that some transactions are showing up in your activity list today from a few weeks ago. Please check if you've made this transaction in the last few weeks. If you recognise it, you don't need to do anything – you haven't been charged twice. If you don't recognise a transaction, please let us know. Other payments in and out of your account should work as normal.
Affected components
Update timeline
- monitoring Mar 04, 2025, 12:58 PM UTC
We've identified an issue with some merchants where their transactions are clearing later than usual. It means that some transactions are showing up in your activity list today from a few weeks ago. Please check if you've made this transaction in the last few weeks. If you recognise it, you don't need to do anything – you haven't been charged twice. If you don't recognise a transaction, please let us know. Other payments in and out of your account should work as normal.
- resolved Mar 04, 2025, 06:14 PM UTC
This incident has been resolved.
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