Chase UK incident

Trouble with using cards online

Resolved after 1 hour 19 minutes, affecting Using your card, on June 23, 2025.

investigating Jun 23, 2025, 05:53 PM UTC

We have a problem with some of our systems at the moment. It means that some online card transactions aren't working right now. If this happens, please try again. Your card works as normal in store We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

Started
Jun 23, 2025, 05:53 PM UTC
Resolved
Jun 23, 2025, 07:12 PM UTC
Duration
1h 19m
Detected by Pingoru
Jun 23, 2025, 05:53 PM UTC

Affected components

Using your card

Update timeline

  1. investigating Jun 23, 2025, 05:53 PM UTC

    We have a problem with some of our systems at the moment. It means that some online card transactions aren't working right now. If this happens, please try again. Your card works as normal in store We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

  2. resolved Jun 23, 2025, 07:12 PM UTC

    This incident has been resolved.

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